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Frequently Asked Questions

Audience Type
How do I connect with other users? Provider, Clinic Coordinator, Technician, Patient
Are there levels of access that can be granted within KindredPHR? Provider, Clinic Coordinator, Technician, Patient
Can I delete old messages in KindredPHR? Provider, Clinic Coordinator, Technician, Patient
Why does KindredPHR not accept the password that I have created? Provider, Clinic Coordinator, Technician, Patient
How do I get the app on my phone? Provider, Clinic Coordinator, Technician, Patient
I am a patient. Do I need to log in for my telehealth appointment on the "Livecare ConnectM" app? Patient
What happens when I send my ID for identity verification? Provider, Clinic Coordinator, Technician, Patient
What is the recommended computer specification to run Livecare Connect? Provider
How do I recover my password for the "Livecare ConnectM" App? Provider, Clinic Coordinator, Technician, Patient, Other
Is SecureChat different from the "Livecare ConnectM" app? Provider, Clinic Coordinator, Technician, Patient, Other