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My system test fails on the "internet speed" test, what do I do?


Your internet connection may be poor; please consider the following options:

  • Switching to a different network and then repeat the system check.
  • Disconnect and reconnect to the internet and repeat the system check
  • Restart your internet router, and repeat the system check
  • Switching to a different device and do the system check.

If the error remains unresolved, please call Livecare Tech Support.


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