My clinic is using KindredPHR, how do I create my user account? |
Patient |
My system test fails on the "internet speed" test, what do I do? |
Patient, Other |
My system test fails on the "Network Connection" test, what do I do? |
Patient, Other |
My system test fails on the “Latest app install” test, what do I do? |
Patient, Other |
My video quality is choppy; can it be improved? |
Provider, Technician, Patient |
My video quality is choppy; can it be improved? |
Patient, Other |
There are two icons on my screen, 'Start Medicam' and 'Change audio'. What are these icons for? |
Patient |
What do I do if I forget my password? |
Provider, Clinic Coordinator, Technician |
What do I if the doctor got disconnected during the telehealth consultation? |
Patient |
What happens when I send my ID for identity verification? |
Provider, Clinic Coordinator, Technician, Patient |