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Why am I unable to send an image? |
Technician, Patient |
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Why am I getting a Java error? |
Provider, Technician, Patient |
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When I click on the Livecare Connect App, it asks for a 9-digit code. Where is that code? |
Patient |
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What versions of iOS are supported? |
Patient, Other |
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What versions of Android are supported? |
Patient, Other |
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What is the recommended computer specification to run Livecare Connect? |
Provider |
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What is my username? |
Provider, Clinic Coordinator, Technician |
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What happens when I send my ID for identity verification? |
Provider, Clinic Coordinator, Technician, Patient |
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What do I if the doctor got disconnected during the telehealth consultation? |
Patient |
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What do I do if I forget my password? |
Provider, Clinic Coordinator, Technician |
