Why am I unable to send an image? |
Technician, Patient |
Why am I getting a Java error? |
Provider, Technician, Patient |
When I click on the Livecare Connect App, it asks for a 9-digit code. Where is that code? |
Patient |
What versions of iOS are supported? |
Patient, Other |
What versions of Android are supported? |
Patient, Other |
What is the recommended computer specification to run Livecare Connect? |
Provider |
What is my username? |
Provider, Clinic Coordinator, Technician |
What happens when I send my ID for identity verification? |
Provider, Clinic Coordinator, Technician, Patient |
What do I if the doctor got disconnected during the telehealth consultation? |
Patient |
What do I do if I forget my password? |
Provider, Clinic Coordinator, Technician |