Connect Quick Start Video Tutorials
Schedule an Appointment
Patient Going to Virtual Waiting Room
Doctor Starting Video Consult
Frequently Asked Questions
| Audience Type | |
|---|---|
| Can I use mobile data for my visit? | Patient, Other |
| How much data does a 10-minute telehealth visit require? | Patient, Other |
| What versions of iOS are supported? | Patient, Other |
| What versions of Android are supported? | Patient, Other |
| Why can't I see anyone when I join the telehealth visit? | Provider, Technician, Patient |
| Can I "Cut" and "Paste" a telehealth appointment in OSCAR? | Clinic Coordinator |
| How do I delete an appointment on OSCAR? | Clinic Coordinator |
| Why is the telehealth appointment, booked on OSCAR, not populating on "Connect"? | Clinic Coordinator |
| Why can't I see the appointments that I booked on the doctor's OSCAR EMR calendar? | Clinic Coordinator |
| How do I get a prescription? | Patient |