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What do I if the doctor got disconnected during the telehealth consultation? |
Patient |
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I want my family member to join me in my telehealth appointment. Can we both use a mobile device for this purpose? |
Patient |
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I am travelling on the day of the my appointment. Can I use my mobile device while travelling and connect with my doctor? |
Patient |
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When I click on the Livecare Connect App, it asks for a 9-digit code. Where is that code? |
Patient |
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Can I use mobile device for my video consultation with doctor? |
Patient |
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There are two icons on my screen, 'Start Medicam' and 'Change audio'. What are these icons for? |
Patient |
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Why am I unable to send an image? |
Technician, Patient |
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Why can't I see myself? |
Provider, Technician, Patient |
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My video quality is choppy; can it be improved? |
Provider, Technician, Patient |
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Why can't anyone hear me? |
Provider, Technician, Patient |
