Connect Quick Start Video Tutorials
Schedule an Appointment
Patient Going to Virtual Waiting Room
Doctor Starting Video Consult
Frequently Asked Questions
| Audience Type | |
|---|---|
| Why can't I hear the other person? | Provider, Technician, Patient |
| Why am I getting a Java error? | Provider, Technician, Patient |
| How do I add my name to prescriptions? | Provider |
| Why does it say, "Failed to Connect"? | Provider, Technician, Patient |
| I have booked a telehealth appointment with my doctor, what do I now? | Patient |
| What do I do if I forget my password? | Provider, Clinic Coordinator, Technician |
| What is my username? | Provider, Clinic Coordinator, Technician |