Addictions Recovery Organization

Healthcare Challenges

• Access to primary care and specialists was poor due to the rural nature of the facilities and the expense of supervised secure patient transport.
• Care was typically provided at walk-in clinics resulting in poor continuity of care.

Telehealth Solutions

• ConnectCase placed at the facility.
• Provided immediate and easy access to Livecare’s roster of physicians and healthcare providers.

Results

• Reduced client transports by facilitating physician visits from within the facility.
• Established continuity of care between patients and physicians where follow-ups were part of the standard of care.
• Dramatically increased the range of clinical services, including mental health, addictions and other allied and specialist services.
• Improved care, improved patient satisfaction, decreased cost of care.